Legal
Notice of Privacy Practices
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How we use and protect your health information at Aspire Health and Wellness. Your privacy is fundamental to the care we provide.
Effective March 10, 2026 · Last Updated March 10, 2026
Our Pledge
Aspire Health and Wellness understands that your health information is personal and private. We are committed to protecting your medical information and complying with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the HITECH Act, and all applicable federal and Louisiana state privacy laws. This Notice applies to all records of your care generated or maintained by Aspire Health and Wellness.
How We Use Your Information
We may use and disclose your Protected Health Information (PHI) without written authorization for the following purposes:
- Treatment. Sharing information with healthcare providers involved in your care — referring physicians, specialists, laboratories, and pharmacies.
- Payment. Billing and collecting payment, including sharing information with insurance companies to process claims and determine eligibility.
- Operations. Quality assessment, staff training, compliance programs, audits, and business management necessary to deliver quality care.
- Reminders. Contacting you with appointment reminders via phone, text, email, or mail, and sending health-related information.
- Legal Requirements. Disclosures required by federal, state, or local law — including public health reporting, court orders, and law enforcement requests.
- Health and Safety. Preventing or lessening a serious and imminent threat to the health or safety of a person or the public.
When We Need Your Authorization
We will not use or disclose your PHI without your written authorization except as described above. The following specifically require written authorization: uses of psychotherapy notes, marketing purposes, sale of PHI, and any other uses not described in this notice. You may revoke your authorization in writing at any time.
Your Rights
You have the following rights regarding your health information:
- Inspect and Copy. Request access to your medical and billing records. We respond within 30 days.
- Amend. Request corrections if you believe your information is incorrect or incomplete.
- Accounting. Request a list of certain disclosures we have made of your PHI in the past six years.
- Restrictions. Request limits on how we use or disclose your information for treatment, payment, or operations.
- Confidential Communications. Request that we contact you in a specific way or at a specific location.
- Paper Copy. Obtain a paper copy of this notice at any time from our front desk.
- Breach Notification. Be notified if a breach of your unsecured PHI occurs, in accordance with law.
Our Duties
Aspire Health and Wellness is required by law to maintain the privacy of your PHI, provide this notice, abide by its terms, accommodate reasonable communication requests, and notify you in the event of a breach. We reserve the right to change this notice and will make any revised version available at our clinic and on our website.
How to File a Complaint
If you believe your privacy rights have been violated, you have the right to file a complaint. You will not be penalized or retaliated against for filing a complaint. You may contact our Privacy Officer or file directly with:
U.S. Department of Health and Human Services
Office for Civil Rights · 200 Independence Avenue, S.W., Washington, D.C. 20201
Phone: (877) 696-6775 · www.hhs.gov/ocr
Contact Our Privacy Officer
Questions about this notice, your rights, or to file a complaint:
Aspire Health and Wellness
3445 N Causeway Blvd Ste 900, Metairie, LA 70002